Now Hiring - Agency Account Manager in Johnston, RI

Account Manager

Expert Insurance, LLC is a cutting-edge concept-become-reality in the world of auto & home insurance.

Be a true advocate making a difference in the lives of others, solving problems, and learning a variety of skills for your professional and personal development.

Why join Expert Insurance?

• Work in a stable industry with a positive, rewarding, and down-to-earth culture
• Leadership team that’s engaged, trustworthy, and employee focused
• Generous base salary, recognition & incentives, and advancement opportunities
• Paid training, holidays, and time-off
• License/certification reimbursement plan
• Health, HSA, FSA, life, dental, vision, short & long-term disability insurance benefits and more
• 401(k) plan with a company match

Responsibilities:

• Service (and in some cases sell) Property & Casualty (P&C) insurance products face to face and via phone/on-line o Process changes to existing Auto, Home, Renters, Condo, Umbrella, etc.
• Strengthen and nurture client relationships by providing exceptional customer service experiences
• Conduct quality insurance and post purchase reviews to ensure a smooth transition to renewal and a seamless onboarding process
• Responsible for daily checks of service-related matters including but not limited to billing, retention, endorsements, legal documentation, claims, underwriting, home inspections, administrative/follow up tasks etc.
• Support dealership relationships by verifying accurate evidence of insurance is received
• Display high levels of integrity, professionalism, respect, and excellent customer experiences
• Adhere to compliance guidelines and all state regulations

Qualifications:

• Proven track record of exceeding customer satisfaction objectives
• BA degree or equivalent experience preferred
• Independent agency customer service experience preferred (P&C)
• Valid Property & Casualty License / Personal Lines a plus
• Bilingual, Spanish speaking preferred

Schedule:

• Monday – Friday One Saturday per month (Day off during the week to make up for the

Saturday)

Job Type: Full-time

Pay: $45,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 1 year
• 2 years

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Johnston, RI 02919: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location